If you are unhappy with your purchase please contact us and explain your reason for wanting a refund.
If there is an issue with the product itself, such as corrupt files, missing material, or audio is missing, etc, then we can try and assist you in getting a working file as soon as possible, or issue a refund if no solution can be found in a reasonable amount of time.
As all of our products are intangible goods, for circumstances where the customer has simply changed their mind about a purchase, we can only refund if the product has not been downloaded. We aim to make sure that the product is represented clearly and fairly so that the customer can make an informed decision about purchasing a product before downloading.
We review each case individually, so please contact us if you are unhappy in any way.
Please note, the author is not responsible for handling refunds.