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Downloading using Dropbox

If you don’t already have a Dropbox account you can signup for a free account and get 2GB of storage.

- Get a free Dropbox account

You can install the free Dropbox app on your device.

- Dropbox for iOS

- Dropbox for Android

 

Saving a file to your Dropbox account

It is important to make sure you have enough available space on your Dropbox account before trying to save. If there is not enough available space the file will not save.

To save a file to your Dropbox account simply select the 'Save to Dropbox' option from the download page.

Save to dropbox

 

Login to your account. You will then be able to select a folder to save the file to.

Select dropbox folder

 

Your file will now appear in your Dropbox account after a period of time dependent on how large the file is.

Saving to dropbox

 

You will be alerted once your file has saved to your Dropbox, or you can close this window and check your Dropbox again later.

This can sometimes take up to 10 minutes or so, so please be patient. Repeatedly saving will result in multiple copies being saved to your Dropbox account.

 

 

Making files available offline on iOS

If you want to be able to view files while offline, you will need to make sure you have the latest version of the Dropbox App installed on your device.

Once the download has been added to your Dropbox account, from the app:

  1. Find the file you'd like to save offline in the file list view. 
  2. Tap on the downward arrow to reveal a set of actions. 
  3. Tap Make Available Offline. 

Make available offline

 

When viewing a single file, you can tap the ellipses icon (...) and select 'Make Available Offline'.

Make available offline

 

To view the progress of the download, simply hit the Offline tab at the bottom, and you will be shown a % of the current download.

Don't let the device go to sleep whilst the file is downloading, else it will stop and have to start again.

Make available offline

 

Once you've made a file available offline, and it has downloaded to your device, you'll be able to access it any time by tapping Offline from the tab menu, even if you aren't connected to the internet.

 

Making files available offline on Android devices

You can make a file available on the Android App for offline viewing by turning on the Available offline option. 

To make files available for offline viewing from the Android app:

  1. Browse to the file you'd like to make available for offline viewing.
  2. From the file list, tap the downward arrow to the right of the file’s name.
  3. Tap to make the file Available offline.

Make available offline android

 

Once you've made a file available offline, and it has downloaded to your device, you'll be able to access it any time by tapping Offline files from the main menu, even if you aren't connected to the internet.

Make available offline

 

 

 

 

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If your questions are still not answered, please send our support team a message and we will aim to get back to you within 24 hours.

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