How can we help you?

When do I get paid?

We pay directly to an authors bank account on the first working day of each month if the pending royalty amount is equal to, or greater than the minimum threshold.

 

How do I get paid?

We pay direct to your bank account. If you are based in the UK, then payments should take no longer than 2 hours. International payments may take longer as every country's banks differ.

Once your payout details have been added to your account, we can only verify them once we issue your first royalty payment. Once they have been validated, they will be locked for security purposes.

To change your details once they have been locked, please contact us and we can arrange to unlock your details.

In some circumstances we may ask for identification and proof of ownership of bank accounts and bank account details.

 

What currency can I get paid in?

We support the majority of worldwide currencies. We will automatically convert your payout currency to the currency of the bank account you provide us.

If you are paid in any of our main default currencies, GBP, USD, EUR, CAD, AUD, NZD. The minimum payout threshold is £50, $50, €50, etc.

If you are paid in any other currency, the threshold will be the equivalent of £50 GBP at the live daily exchange rate.

 

What if my pending royalty is below the threshold?

If your pending royalty is below the threshold, this will be rolled over to the next month. This will continue to happen until the threshold is met.

 

I'm registered for VAT in the UK

Ok no problem. Please let us know immediately by emailing support@bamazoo.com and we will update your account to include VAT on all royalty payments. We will need the following information:

  • Your VAT number
  • Your registered business address

Send us a message

If your questions are still not answered, please send our support team a message and we will aim to get back to you within 24 hours.

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