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Downloading a video on iOS

If you're trying to download a video on an iPhone or iPad you won't be able to download directly from your Safari Browser. This is something that Apple have built in to iOS.

We have developed our own free app to allow customers to download and save their videos to their device, and be able to view offline at any time.

You can learn how to download using our free app by following our step by step guide:

- Download using our free download app


Using iTunes

If you have a computer to hand, it may be easier to download on your computer and sync to your device via iTunes, just like how you would sync your music.

Here is a 3rd party video tutorial on how to sync videos to your device using iTunes:


Using Dropbox

An alternative way to download is with the Dropbox app. You can learn how to download using Dropbox by following our guide:

- Download using Dropbox and viewing offline

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If your questions are still not answered, please send our support team a message and we will aim to get back to you within 24 hours.

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